Orders are processed and fulfilled either on the day they are placed or the next working day. The expected delivery for all UK orders is within 3 days. The expected delivery for all international orders is within 10 days.
If, for any reason, you wish to return your all or part of your order, please do so within 28 days of receipt of goods, in an unused condition, for a refund or exchange. Refunds of delivery charges are not normally given but are at the discretion of Bates Gentlemen's Hatters.